1. Data Controller

This service is operated by Shahmat Taxi, hereinafter "we" or "the Service".

Contact email: yuributkov@gmail.com

2. Data We Collect

We collect the following information for trip coordination purposes:

• Full name
• Phone number (international format)
• Email address (optional)
• Pickup address and destination
• GPS location (for driver navigation)
• Trip dates
• Ticket/pass photos

3. Purpose of Collection

• Trip coordination and passenger-to-driver assignment
• Driver navigation to pickup location
• Communication with passengers regarding their trip
• Service improvement

4. Legal Basis

Data is collected based on:

• Consent — passengers voluntarily provide information during registration
• Legitimate interest — delivering the requested transportation coordination service

5. Data Sharing

The following data is shared only with the assigned driver:

• Passenger name
• Phone number
• Pickup address

We do not sell, rent, or transfer personal data to third parties for marketing purposes.

6. Third-Party Services

We use external service providers to operate the system in the following categories:

• Database and authentication — EU servers
• Website hosting — EU servers
• Email services — EU servers
• Mapping and geocoding — public services

All service providers are carefully selected and are committed to maintaining appropriate data security standards.

7. Data Retention

• Active trip data: 2 years
• Cancelled orders: 90 days
• Ticket photos: per retention policy

8. Your Rights

Under the Israeli Privacy Protection Law (Amendment 13, August 2025), you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data in a structured format
• Withdraw consent at any time

To exercise your rights, contact us at: yuributkov@gmail.com

9. Cookies

This website does not use cookies for tracking. We use cookieless analytics.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be published on this website.

11. Children's Privacy

This service is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under 16, we will delete that data as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at yuributkov@gmail.com.

12. Data Breach Notification

In the event of a security breach affecting personal data, we commit to:

• Notifying the Israeli Privacy Protection Authority within 72 hours of discovering the breach, as required by the Privacy Protection Law
• Informing affected users as soon as reasonably possible
• Taking immediate measures to mitigate harm and prevent further breaches
• Documenting the nature and scope of the breach and the steps taken to address it

13. Automated Decision-Making

We do not use automated profiling or automated decision-making based on your personal data. All decisions regarding trip assignments are made manually by system managers. No automated algorithms are applied that affect your rights or your access to the service.

14. How to Withdraw Consent

You may withdraw your consent to the processing of your personal data at any time. You can do so through the following methods:

• Sending an email to yuributkov@gmail.com with a withdrawal request
• Through your personal account area on the website, under privacy settings
• Contacting our support team by phone

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Please note that withdrawing consent may limit our ability to provide the service.

15. Contact

For privacy-related inquiries: yuributkov@gmail.com