1. Commitment to Accessibility

Shahmat Taxi is committed to making the Shahmat Taxi website accessible to all users, including people with disabilities, in accordance with Israeli Standard IS 5568 and the international WCAG 2.2 Level AA standard.

2. Compliance Level

This website strives to meet WCAG 2.2 Level AA requirements in accordance with Israeli Standard IS 5568.

3. Accessibility Features

• Keyboard navigation — the entire site can be navigated using a keyboard alone
• Screen readers — the site supports leading screen readers (NVDA, JAWS, VoiceOver)
• Focus indicators — interactive elements display clear focus indicators
• Skip link — allows jumping directly to main content
• ARIA labels — ARIA attributes are used to enhance accessibility
• RTL support — full right-to-left support for Hebrew
• Touch targets — all interactive elements meet a minimum size of 24x24 pixels (44x44 recommended)
• Color contrast — contrast ratios meet WCAG AA requirements
• Accessible forms — clear labels, linked error messages, and required field indicators

4. Known Limitations

• The map component (GPS location selection) has limited screen reader support. Manual address entry is available as an accessible alternative.

5. Third-Party Tools

The website uses external accessibility-supporting components:

• Accessible UI component library compliant with WAI-ARIA standards
• Drag-and-drop library with full keyboard and screen reader support

6. Continuous Improvement

We continuously work to improve the accessibility of our website. Accessibility is reviewed and updated on an ongoing basis.

7. Reporting Accessibility Issues

If you encounter an accessibility issue, we would like to hear from you. Please contact us:

• Email: yuributkov@gmail.com
• Phone: yuributkov@gmail.com

We commit to addressing accessibility inquiries within 5 business days.

8. Accessibility Coordinator

Accessibility coordinator: Shahmat Taxi

Email: yuributkov@gmail.com

9. Feedback Mechanism

We encourage users to report accessibility issues or suggest improvements. You can reach us through any of the following channels:

• Email: yuributkov@gmail.com — please include the page URL, a description of the issue, and the assistive technology you are using (if applicable)
• Phone: yuributkov@gmail.com — during business hours (Sunday–Thursday, 9:00–17:00)

We commit to acknowledging accessibility inquiries within 2 business days and providing a full response within 14 business days.

10. Alternative Formats

If you have difficulty accessing any information on our website, we can provide it in alternative formats to meet your needs. Available formats include:

• Plain text documents
• Large print versions
• Verbal information by phone

To request an alternative format, contact us at yuributkov@gmail.com and we will aim to fulfill your request within 5 business days.

11. Third-Party Content Disclaimer

This website may contain links to external websites or third-party services (such as maps and navigation services). We strive to select providers that support accessibility, but we are not responsible for the accessibility level of external websites and services. If you encounter an accessibility issue on an external site linked from ours, we recommend contacting the owners of that site directly. We also welcome notifications so we can consider more accessible alternatives.

12. Last Audit Date

The most recent accessibility audit was conducted in: March 2026